Berlin Smile Zahnzentrum
According to our open methodology, this clinic scored 68.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 15 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#268.3/100
- Best for Expats#267/100
- Best for Dental Implants#264.5/100
- Best for Emergency Dental Care#272.5/100
- Best Price Transparency#246.2/100
- Best English-speaking Clinics#271.2/100
- Best for Families / Children#273.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site services list (implants, ortho, bleaching, etc.) has no sedation/GA mention.
Summary
Multi-dentist dental centre (MVZ) in Berlin-Mitte/Europacity offering emergency care, prophylaxis, Invisalign, implants, oral surgery, endodontics, periodontics, prosthetics and pediatric dentistry. Several dentists are named on the team page and the site is available in German and English. The practice has an on-site dental laboratory.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 16.5 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [berlin-smile-zahnzentrum-refresh] | 6/6 |
| ◐ | Google review volume as of 2026-09-25; previously 198 [berlin-smile-zahnzentrum-gbp-2026-09-25] | 2/3 |
| ✓ | Review recency [berlin-smile-zahnzentrum-refresh] | 3/3 |
| ✗ | Clinic responds to reviews None of the 14 reviews read from the last 24 months (2025-07-15 to 2026-09-30) carries an owner reply on the Google listing (read 2026-10-05). [berlin-smile-zahnzentrum-r6rep] | 0/2 |
| ✓ | No recurring complaints Of 192 Google reviews, 6 are one- or two-star (3.1 %); the lowest-rated read (2023-2026) raise different matters (a night guard that did not fit, a missed diagnosis, implant pain, the price of a cleaning, a wisdom-tooth operation), so no complaint recurs (read 2026-10-05). [berlin-smile-zahnzentrum-r6rep] | 2/2 |
| ✓ | No suspicious review patterns No five-star cluster and no repeated wording in the 15 Google reviews read (2023-06-26 to 2026-09-30); 12 are from accounts with other reviews of their own (read 2026-10-05). [berlin-smile-zahnzentrum-r6rep] | 2/2 |
| ✓ | Active Facebook presence [s1] [s2] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Berlin Smile Zahnzentrum" and "Berlin Zahnarzt"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [berlin-smile-zahnzentrum-tripadvisor] [berlin-smile-zahnzentrum-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms Instagram, golocal, Doctolib, getyourtip. [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-ray imaging referenced. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Invisalign. [s1] | 2/2 |
| ✓ | Oral surgery Oralchirurgie. [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Emergency/pain treatment. [s1] | 1.5/1.5 |
| ✓ | Works with international patients English site. [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Berlin", "English speaking dentist Berlin", "dental implants Berlin", "emergency dentist Berlin", "Berlin dental clinic for expats".
| ✗ | Mentioned for: best dentist Berlin [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Berlin [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Berlin [sq] | 0/1 |
| ✗ | Mentioned for: emergency dentist Berlin [sq] | 0/1 |
| ✗ | Mentioned for: Berlin dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website Homepage JSON-LD declares Organization. [berlin-smile-zahnzentrum-r6s] | 1.5/1.5 |
| ✓ | Google indexing quality 5 pages of the clinic's own site are among the 9 results of a name-and-city web search on 2026-10-02, the first at position 5. [berlin-smile-zahnzentrum-av3] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: Registered Vertragszahnarztpraxis — KZV Berlin Zahnarztsuche (practice: 'Berlin Smile Zahnzentrum MVZ', Heidestr. 14, 10557 Berlin - Mitte) (KZV Berlin (scope both, open, name search); searched 'Kevin Schudlich', 'Marlon Torsten', 'Prinz' — 3 of 7 named team members matched exactly on address/phone with clinics.json; remaining 4 (Taenzer, Opris, Felix Dan, Zimmermann) not confirmed at this address (see doctor entries). 2026-08-25.) [berlin-smile-zahnzentrum-lic]
Dentists & KZV Berlin register entry
| Dentist | Specialization | KZV entry | Notes |
|---|---|---|---|
| Dr. Prinz [s1] [berlin-smile-zahnzentrum-lic] | — | not published | Confirmed on the public register of KZV Berlin, which publishes no licence number. |
| Dr. Marlon Torsten [s1] [berlin-smile-zahnzentrum-lic] | Invisalign, implants, restorations | not published | Panel dentist registered with KZV Berlin; the association publishes no licence number. |
| Dr. Kevin Schudlich [s1] [berlin-smile-zahnzentrum-lic] | Implants, extractions | not published | Panel dentist registered with KZV Berlin; the association publishes no licence number. |
| Dr. Taenzer [s1] [berlin-smile-zahnzentrum-lic] | General dentistry | not verified | — |
| Dr. Opris [s1] [berlin-smile-zahnzentrum-lic] | — | not verified | — |
| Dr. Felix Dan [s1] [berlin-smile-zahnzentrum-lic] | Emergency, cosmetic, oral surgery | not verified | — |
| Dr. Zimmermann [s1] [berlin-smile-zahnzentrum-lic] | — | not verified | — |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://berlin-smile.de |
|---|---|
| Phone | (030) 95 99 99 410 |
| true | |
| https://www.facebook.com/zahnarzt.europacity/ | |
| Google Maps | Map listing |
| Address | Heidestraße 14, 10557 Berlin |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://berlin-smile.de | Name, address, phone, dentists, services, English version, WhatsApp, photos, hours. | 2026-07-08 |
| s2 | https://www.golocal.de/berlin/zahnaerzte/berlin-smile-zahnzentrum-Y… | Presence on golocal and other platforms. | 2026-07-08 |
| sq | search:best dentist Berlin / English speaking dentist Berlin / dental implants Berlin / emergency dentist Berlin / Berlin dentist for expats | AI/search visibility queries. | 2026-07-08 |
| berlin-smile-zahnzentrum-refresh | https://www.google.com/maps/place/Berlin+Smile+Zahnzentrum/@52.5318… | most recent review 3 months ago (as of 2026-08-25) | 2026-08-25 |
| berlin-smile-zahnzentrum-lic | https://www.kzv-berlin.de/fuer-patienten/zahnarztsuche | searched: Prinz — 'Dr. Patrick Prinz' listed at 2 practices: torhaus - Ihre Zahnärzte MVZ (Robert-Koch-Platz 11) and Berlin Smile Zahnzentrum MVZ, Heidestr. 14, 10557 Berlin - Mitte, Tel: 959999410, www.berlin-smile.de. | 2026-08-25 |
| berlin-smile-zahnzentrum-gbp-2026-09-25 | https://www.google.com/maps?cid=1469662512166734975&hl=en | Google listing read on 2026-09-25: rating 4.9 from 188 reviews; star histogram 1★ 6 / 2★ 0 / 3★ 0 / 4★ 2 / 5★ 180; newest review dated 2026-09-25. | 2026-09-25 |
| berlin-smile-zahnzentrum-av3 | search:"Berlin Smile Zahnzentrum" Berlin | Web search run on 2026-10-02 (English, US results) for the clinic's name and city: 9 results listed. Its own pages: berlin-smile.de (five pages, 5th to 9th). Listed before the first of them: Doctolib, Facebook, dr-flex and golocal. | 2026-10-02 |
| berlin-smile-zahnzentrum-r6s | https://www.berlin-smile.de/ | Homepage HTML has JSON-LD of type Organization (alongside WebSite, SearchAction, EntryPoint and WebPage) (read 2026-10-02). | 2026-10-02 |
| berlin-smile-zahnzentrum-r6rep | https://www.google.com/maps?cid=1469662512166734975&hl=en | Google listing "Berlin Smile Zahnzentrum", read 2026-10-05 with its reviews sorted lowest first, newest first, highest first and by relevance: rating 4.9 from 192 reviews, histogram 6 one-star, 0 two-star, 0 three-star, 2 four-star, 184 five-star; 15 distinct reviews read (dated 2023-06-26 to 2026-09-30), 0 with an owner reply; the lowest-rated reviews read are dated 2023-2026. | 2026-10-02 |
| berlin-smile-zahnzentrum-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Berlin Smile Zahnzentrum" (3 places, 5 attractions, 4 hotels), none of them a dental practice near the clinic; 12 suggestions for "Berlin Zahnarzt" (3 places, 5 attractions, 4 hotels), none of them a dental practice near the clinic; no listing for this clinic | 2026-10-05 |
| berlin-smile-zahnzentrum-tripadvisor-2 | https://berlin-smile.de | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Reputation check 2026-10-05 on the clinic's Google listing (15 reviews read): recurring complaints no, owner replies to reviews no, suspicious review patterns no. |
| 2026-10-02 | Read the clinic website (homepage, sitemap and service pages): structured data found. |
| 2026-09-29 | Corrected 2026-09-29: review count 188 (was 198) from the Google listing on 2026-09-25. |
| 2026-08-25 | License verification 2026-08-25 against KZV Berlin Zahnarztsuche: clinic and 3 of 7 named team members (Prinz, Torsten, Schudlich) confirmed as active Vertragszahnärzte at the clinic's exact address; the other 4 (Taenzer, Opris, Felix Dan, Zimmermann) could not be matched to this specific address in the registry — left null (ambiguous / possibly private-only practice), not verified false. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address, phone unchanged; newly captured Google rating 4.9 (198 reviews); captured geo coordinates and Maps URL; operating status open. |
| 2026-07-08 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.